Your EIDL loan payments are coming due soon.  Here are some things to consider.

It may seem like only yesterday that you took out your EIDL loan from the US Small Business Administration to help your business weather the challenges of the recent pandemic.  But for most EIDL recipients, 30 months of payment deferrals are about to come to an end, and minimum payments will be due to the SBA starting in the next few months (depending on when you received your initial loan.)

This post is meant to point out a few considerations that may be a surprise to some.

First, although payments have been deferred for the first 30 months of the loan, interest has been accruing at 3.75% annually since day 1.  So some EIDL borrowers may be surprised to discover that they owe more than the initial principal balance.  You should have received an email from the SBA directing you to create an online account with a specific online portal where you can access information on current loan balances, payment due amounts, etc.  It would be a good idea to do this now and plan accordingly.

Second, initial loan payments will be applied initially only to accrued interest until it is paid off.  This means that if borrowers simply pay the minimum amount due, it will be many months before their payments actually start to chip away at the principal balance.  (For instance, I did an amortization schedule for one client recently and found that it would take about three years to pay off all the accrued interest with minimum payments only.)  So you might want to consider paying more than the minimum to pay off the accrued interest more quickly and start paying down the principal sooner.

Finally, although payments were deferred for 30 months, the actual loan term did not change.  That means that if borrowers pay only minimum payments for 30 years, there will be a large “balloon” payment due at the end, representing the remaining principal.   (In the case of my client, I calculated that the balloon amount would be roughly 8% of the original loan amount.)  Borrowers looking to reduce their overall indebtedness more quickly or to avoid the balloon liability should consider routinely making extra principal payments to avoid a large liability at the end of the loan term.

New Flexibility in How and When to Use PPP Funds

The CARES Act provided US business owners various programs designed to mitigate the damage wrought by the COVID-19 pandemic.  A key component was the Paycheck Protection Program (PPP), which offers low-interest loans that can be forgiven if the funds are used for payroll, rent, mortgage interest, or utilities.

This week, Congress passed, and the President signed into law some key revisions that give PPP recipients more flexibility in how and when to use the funds and receive forgiveness of their loans.

Covered Period:  Under the CARES Act, owners were given 8 weeks from the date of loan issuance to use the funds in order to receive forgiveness.  Now, under the new Paycheck Protection Program Flexibility Act (PPPFA), that timeframe has been extended to 24 weeks, or up to December 31, 2020 at the latest.  Business owners who found it challenging to spend all of their funds will now have much more time to do so.

Minimum Percentage Used for Payroll:  In order to receive forgiveness, PPP recipients were originally required to use at least 75% of the forgiven amount for payroll.  Under the PPPFA, this threshold has been reduced to 60%, meaning the more of the funds can be used for rent, interest, or utilities. 

One potential snag is that the new law explicitly refers to “60 percent of the covered loan amount”, suggesting that this threshold applies to the entire loan.  The SBA had interpreted the original law differently, allowing recipients to simply reduce the amount of forgiveness requested so that the payroll portion met the 75% threshold.  The current language sounds less flexible, but there may be more to come on this front, as the SBA will need to issue new regulatory guidance and draft a new forgiveness application form.

Loan Maturity:  The PPP loans originally had a two-year term for the unforgiven portion.  The PPPFA extends this to five years, which will significantly reduce the monthly payments required for repayment.

Repayment Deferral:  Repayments of principal and interest on the unforgiven portion of PPP loans were originally deferred for six months.  This deferral is now effectively extended to ten months under the PPPFA.

Rehire Provisions:  In order to receive full loan forgiveness, business owners who reduced headcount and wages in response to the pandemic were originally given until June 30th, 2020 to restore headcount and wages to pre-pandemic levels.  This deadline has now been extended to December 31st, 2020.   In addition, full loan forgiveness will be available to owners who are unable to rehire similarly qualified employees, or unable to return to pre-pandemic levels of business activity due to new governmental requirements for sanitation, social distancing, or other safety requirements related to COVID-19.

Payroll Tax Deferral:  The CARES Act provision allowing businesses to defer 2020 payroll taxes until next year was originally denied to PPP recipients who received loan forgiveness.   This exception is eliminated in the PPPFA, enabling these borrowers to continue to defer payroll taxes.

In general, the new law is good news for many business owners who have taken out PPP loans.  As always, business owners should confer with their tax and legal advisors to assess whether to apply for the PPP.

You got an EIDL loan. Now what?

[Note: this article pertains only to the EIDL loans, and NOT the Paycheck Protection Program (PPP), which was also authorized under the CARES Act.  It refers specifically to the loan portion, and not the emergency grant that many businesses have received.]

On March 27, 2020, in response to the COVID-19 pandemic, the U.S. Congress passed the CARES Act, which aimed in part to provide substantial economic assistance to businesses impacted by this unprecedented crisis.  The US Small Business Administration (SBA) was authorized to expand its Economic Injury Disaster Loan (EIDL) program, with substantial funding provided for immediate distribution to businesses.

Six weeks later, the SBA has processed a deluge of applications, and prospective borrowers are beginning to receive final documentation to sign up for the EIDL loans.   Businesses are being approved for loans of various sizes, which appear to be based on the overall size of the business (e.g. total revenue).  The loans have a fixed interest rate of 3.75%, repayable over 30 years, with the first payment deferred for 12 months.

Although loan approval is likely to come as a big relief, included in the fine print are a number of requirements that all EIDL borrowers should be aware of.  At a minimum, borrowers will want to understand how they are allowed to use the loan proceeds, what kinds of records they are required to keep, the implications for compensation from other sources like insurance or other government aid programs, and collateral and insurance requirements. 

Spoiler alert:  meticulous record keeping is a must.

Use of Proceeds.  The EIDL loan proceeds are to be used “solely as working capital to alleviate economic injury” caused by the COVID disaster.  The SBA.gov website defines working capital as “the amount of capital that is available for the day-to-day operations of a business. Working capital is typically used to pay for regular expenses, such as utility bills, employee payroll, rent, inventory, and marketing costs.” 

The SBA has also published a list of ineligible uses for EIDL loan proceeds.  These include repayment of stockholder/principal loans, expansion of facilities, acquisition of fixed assets, repair of physical damages, refinancing long term debt, paying down other SBA loans, paying down any federal debt except IRS obligations, legal penalties, or relocation. 

In addition, the funds cannot be used to pay any dividends or bonuses, or disbursements to owners, partners, officers, directors, or stockholders, except when directly related to performance of services for the benefit of the applicant.   This caveat seems to indicate that EIDL funds may be used by small business owners like sole proprietors who compensate themselves for their work by way of owner distributions.  This would be consistent with the spirit of the CARES Act, which explicitly indicates that sole proprietors and independent contractors are eligible.  Borrowers would be well advised, however, to verify this with the SBA.

Borrowers are also required, “to the extent feasible”, to purchase only American-made equipment and products with the proceeds.  Misuse of funds is subject to penalties including repayment in full at 1.5 times the loan value, as well as fines, imprisonment, and civil penalties.

Receipt Retention.  Borrowers are required to obtain and itemize receipts (including paid receipts, paid invoices, or cancelled checks) and contracts for all spending of loan funds.  These records must be retained for three years after the full loan proceeds are received and must be provided to the SBA whenever the agency requests them. 

Books and Records.  Borrowers are required to maintain “current and proper books of account in a manner satisfactory to the SBA” for the most recent five years and until three years after the loan is paid off.  These include financial and operating statements, insurance policies, tax returns and related filings, records or distributions, dividends, and other compensation to owners.  The SBA may audit these records at any time and may require inspection and appraisal of the borrower’s assets.  The SBA must be provided financial statements annually, and it can require borrowers to provide an Accountants Review Report prepared by an independent CPA.

Compensation from Other Sources.  Eligibility for the loan is limited to losses not compensated by other sources, such as insurance proceeds, grants and loans from other government agencies or private organizations, civil liability claims, or salvage of damaged property.  Any such compensation must be handed over to the SBA up to the full amount of the EIDL loan.  This provision will be of particular interest to borrowers who took advantage of state and local government programs, as well as programs provided by private companies like Amazon, Facebook, and Verizon.

Collateral.  All EIDL loans over $25,000 come with collateral terms.  To secure these loans, borrowers must grant the SBA security interest in all company property, including inventory, equipment, loans, letters of credit, healthcare insurance receivables, credit card receivables, deposit accounts, and commercial tort claims.  These collateral items may not be sold or transferred (except for normal inventory turnover), nor can they be used as collateral for any superior liens, without SBA approval.

Hazard Insurance.  Borrowers who are required to put up collateral must provide proof of an active hazard insurance policy covering at least 80% of its insurable value.  Coverage must be maintained throughout the entire term of the loan.

Default Terms.  Default under the EIDL program is broadly defined, and includes failure to make an EIDL loan payment, default on other SBA loans, transfer of collateral, withholding material information or lying to the SBA, defaulting on loans from other creditors in a manner that impacts their ability to repay the EIDL, failure to pay taxes, bankruptcy, and change of ownership with SBA’s prior consent, among other provisions.

In conclusion, the EIDL program is a boon to small businesses affected by the pandemic.  It is a very inexpensive source of working capital, with a 30-year term that keeps monthly payments low.  However, with those benefits come many requirements that must be met thoroughly and consistently.  Business owners who receive EIDL loans should ensure they have the right team of professional support lined up to ensure compliance.

Sources: SBA EIDL loan documentation; SBA Disaster Assistance Program Standard Operating Procedure (https://www.sba.gov/sites/default/files/2018-06/SOP%2050%2030%209-FINAL.PDF)

Important information on the coronavirus stimulus bill (CARES Act)

I am writing this post on March 28th, the morning after the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) was signed into law.  I hope to provide you with a quick perspective on how this legislation might benefit your business.

Several provisions of this law will provide economic relief for small businesses, non-profits, and other business owners.  There are two basic types of benefit:  small loan programs guaranteed by the Small Business Administration (SBA), and changes to tax law to reduce taxation and improve cash flow.  Broadly speaking, they are crafted to prevent employees being laid off, and to provide direct financial assistance to business owners, including an immediate cash grant of up to $10,000 for businesses operating within declared disaster areas.

For some of you, time is likely of the essence, so I’ll tackle these items roughly in order of how soon you could obtain financial relief.  

Please note my usual caveat:  I am not a CPA, tax attorney, or authorized tax preparer.  You should consult with your financial advisor if you decide to take advantage of these benefits.  What follows is my interpretation of the law based on sources publicly available as of this morning.  Your mileage may vary.

1.  Economic Injury Disaster Loans (EIDLs).   This is an extension of the SBA’s existing disaster loan program, with relaxation of many eligibility requirements.   All small businesses, non-profits, sole proprietors and independent contractors operating within a declared disaster area can apply for loans of up to $2 million, with an interest rate of 3.75% and a maximum term of 30 years.  Loans under $200,000 do not require any personal guarantee.  In addition, applicants can request emergency cash grants of up to $10,000, payable within three days, to cover business costs such as providing paid leave, maintaining payroll, increased supply costs, mortgage or lease payments, or repaying debts that cannot be met due to revenue losses.  These advances must be used for authorized costs, but do not need to be repaid, whether the EIDL loan is approved or not.  Existing EIDLs can be refinanced under these new provisions.  Business owners can apply for EIDLs directly with the SBA.  See the SBA website for more information (https://www.sba.gov/disaster/apply-for-disaster-loan/index.html)

2.  Paycheck Protection Loans (PPLs).  This is a new type of loan guaranteed by the SBA, providing emergency non-recourse loans of up to 2.5 times your monthly average payroll expenses, up to a maximum of $10 million with an interest rate of 4%.  No personal guarantee or collateral is required.  Fees, principal, and interest will be deferred for 6 to 12 months.  Loan amounts used to cover 8 weeks’ worth of payroll costs, mortgage interest, rent, or utility payments will be forgiven, so long as the business continues paying employees at normal levels for eight weeks.  (Funds cannot be used to cover individual employee compensation above $100,000, or compensation of employees outside the US.)  PPLs are available to small businesses and nonprofits with fewer than 500 employees, as well as sole proprietors and freelance/gig economy workers.  The law now waives eligibility rules that previously excluded some businesses in the hospitality and restaurant industries, franchises, and recipients of SBIC financing.  These loans will be offered and administered through an expanded set of SBA approved lenders.  As this is a new program, no information is available yet from the SBA, which has up to 30 days to issue regulations and provide guidance.

Note:  Business owners can apply for both an EIDL and a PPL, so long as the costs covered by each loan do not overlap (i.e. no “double-dipping”).

3.  Increased limit for SBA Express Loans.  This is a type of loan under the existing 7(a) program that offers an accelerated turnaround time of 36 hours for SBA review.  The maximum amount for these loans has been increased from $350,000 to $1,000,000.

4.  Deferral of existing SBA loans.   Businesses with existing SBA loans will be allowed to defer payments for six months.  

5.   Tax provisions.    Here we are getting well outside my area of expertise, but I will summarize key changes that may benefit your business.  Please consult with a tax advisor to determine if these are applicable to your situation.

  • Net operating loss carrybacks.  If your company has unused net operating losses from 2018, 2019 or 2020, and paid taxes in one of the five preceding tax years, you may be able to file immediate amended returns seeking refunds in the amount of those losses.
  • Deferral of payroll taxes.  The employer’s share of Social Security payroll taxes (6.2%) for the remainder of 2020 can be deferred, with 50% due to be paid by the end of 2021, and the other half by the end of 2022.  Companies that apply for a PPL (see #2 above) are NOT eligible for this deferral.
  • Employee retention payroll tax credit.  Employers whose businesses were ordered to fully or partially close down due to COVID-19, or whose gross receipts declined by 50% or more, may receive a payroll tax credit of up to $5,000 per employee.
  • Increase in interest expense deduction.  For 2019 and 2020, companies can now deduct the costs of borrowing up to 50% of their earnings, versus the prior limit of 30%.  They may also use their 2019 earnings as the basis to determine the limit for 2020 deductions.
  • Accelerated refunds of alternative minimum tax.  This provision speeds up the refunding of prior AMT payments by corporations, which are no longer subject to AMT under the 2017 tax cut bill.  Corporations with outstanding credits for AMT refunds may now apply to recoup those funds immediately rather than spreading them out over a number of years.
  • Accelerated depreciation of commercial property improvements.  This provision corrects a technical error in the 2017 tax cut legislation, allowing businesses that made interior improvements to non-residential buildings since 2018 to enjoy 100% bonus depreciation on those costs.  This could be particularly beneficial to retail companies, including restaurants and hospitality businesses that made these kinds of improvements.
  • Automatic income tax extension.  This one is not part of the CARES Act, but rather was announced by the IRS on March 20th.  In case you had not heard, the IRS has provided an automatic postponement of the deadline to file or pay personal income taxes until July 15, 2020.

So there you have it.  I know this is a lot of information to digest, and I hope you found it helpful.  If you’d like to discuss further, I’d be happy to set up time to chat.  You can use the calendar link  below to book time on my calendar.

For more information:

https://www.uschamber.com/co/start/strategy/cares-act-small-business-guide

https://www.bakerdonelson.com/cares-act-understanding-sba-loan-programs-to-determine-eligibility-and-best-fit-for-your-company

https://www.steptoe.com/en/news-publications/president-trump-signs-cares-act-into-law.html

https://www.akingump.com/en/experience/industries/national-security/covid-19-resource-center/cares-act-summary-tax.html

To read the full text of the CARES Act:

https://www.congress.gov/bill/116th-congress/house-bill/748/text#toc-HCCF2DA7CBD6341059EAB97C24489743B

Is your business veering off course? Continue the journey to money mastery by Tracking Performance.

Your quarterly financial statements are in, and the results are disappointing.   Sales are up, but profit is down.

Meanwhile you seem to be running low on cash.  The income statement says you are making a profit, but it never seems to materialize in your bank account.  The unpaid bills are starting to pile up, and you’re not sure if you can afford to pay them.

Sound familiar?

With the Money Mastery Roadmap, GT Business Advisory helps entrepreneurs become more focused and effective business owners. My last post described the first step, the 3-Point Inspection.  If the situation above applies to you, then the 3-Point Inspection will come up with some negative results.  Now what?

Today’s topic is step two:  Tracking Performance.  It’s time to dig a little deeper, and really understand your numbers and what they mean.

First, let me suggest that you check out a terrific book on the subject of tracking performance:  The 60-Minute CFO, by David A. Duryee.  Honestly, if you close this window right now and read that book instead, you’ll be miles ahead of where you started.    

Key Performance Indicators

But let’s assume you’re still with me.  Duryee’s book boils down the task of diagnosing and monitoring business financial performance into a short list of key performance indicators (KPIs) that every business owner should track.  

Don’t let the acronym scare you.  KPIs are easy to understand.  They are numbers that you can calculate from items already on your financial statements, which provide more insight into the health of your business.

Since we’re talking about a roadmap, let’s extend the automotive analogy.  Miles per gallon is a KPI that any car owner will recognize.  It is a ratio of two numbers — distance travelled and the amount of gas used — and it measures how efficiently your car consumes fuel.

Say you start a journey with a full 16-gallon tank of gas in a mid-size sedan.  Your odometer tells you that you have travelled 200 miles.  Your gas gauge shows you have used half a tank of gas, or 8 gallons.  200 ¸ 8 = 25, so you got 25 miles per gallon.  That’s your KPI for this journey:  25 mpg.

Now, let’s assume you make a habit of measuring this KPI, and over time you notice it going down.  One month you calculate 24 mpg.  The next month it’s 23 mpg.  Two months later it’s all the way down to 20 mpg.   Something seems to be degrading your car’s performance.  Having measured that KPI over time, you can see a clear trend.  And now you know it’s time to take it to the shop and get it fixed.

Business KPIs function in the same way.  You pick a few metrics you want to monitor.  You measure them over time.  And if you see declining trends, you know it’s time to take action.

The importance of benchmarking

OK, so far, so good.  Your car gets 25 mpg.  But is that good or bad?  

To know that, you need a benchmark – a number to compare yourself against.

So, you consult the internet, and come across a recent Reuters article which says that the average fuel efficiency of new cars and trucks in the US is 24.7 mpg.1 So, by that yardstick, you got a C on your report card, and match the national average.

But wait, you have a mid-size sedan.  Should you really compare yourself to an average that includes gas-guzzling SUVs and pickup trucks?  Probably not.  So, you do a little more research, and learn that according to Autotrader, the 8 most efficient mid-size sedans range from 31 to 47 mpg.2

So now you have a different point of view.  If you compare yourself to the national average for a generic vehicle, you’re doing fine.  But if you compare yourself to the best performers for your kind of car, your 25 mpg kind of stinks. 

Benchmarking your business KPIs provides the same kind of clarity.  Let’s say your gross margin this year is 55%, an increase over last year’s 53%.  Sounds good, right?

But suppose you read in your industry association’s newsletter that your competitors have an average gross margin of 65%.  Now you know you have more work to do.

Key KPIs for Your Business

Ok, great.  You get the concept of KPIs and the importance of benchmarking.  But what should you measure, and where do you find the information you need?

Just as your car’s dashboard provides you the numbers you need to measure miles per gallon, your financial statements – the income statement (aka profit & loss), balance sheet, and statement of cash flows – give you the numbers you need to calculate your KPIs.

Going back to Duryee’s book, there are a handful of KPIs that apply to every business and should be measured and tracked across the board.  These include the following:

1.  Measures of liquidity, or your ability to pay your debts.  The key KPI here is the Current Ratio (current assets divided by current liabilities), which tells you whether you have sufficient working capital to cover your bills and stay afloat. 

A good general benchmark for the current ratio is 1.5 to 2.0, meaning that your current assets (cash in the bank, plus accounts receivable and inventory) are 1.5 to 2 times greater than your current liabilities (e.g. credit card debt, accounts payable, taxes payable). 

We also like to look at the Cash Ratio (cash in the bank divided by current liabilities).  In an extreme case where all of your outstanding invoices were uncollectible and your inventory could not be sold, this KPI tells you whether you could cover your bills with cash currently on hand.  It also a good metric to monitor if your customers typically take a long time to pay you, or your business has to carry a large amount of inventory. 

You always want this ratio to be above 1.0, meaning you have more in the bank than the amount you owe.

These numbers are found on your balance sheet.

2.  Measures of safety, or the likelihood that your business can survive a downturn.  The key KPI here is the Debt-to-Equity Ratio (total liabilities divided by total equity) which compares the amount of debt you’ve taken on relative to the underlying value of the business.  This number will be of particular interest if you are seeking a bank loan or trying to raise investor capital.  You need to be able to show that haven’t taken on more debt than you can handle if your income drops significantly.

A good benchmark for this KPI is 1.0 to 1.5, meaning that debt should be no more than 1.5 times your equity. 

These numbers are also found on your balance sheet.

3.  Measures of profitability, or your ability to make money.  There are plenty of KPIs to consider here, but the key ones are Gross Margin (gross profit divided by total revenue), Operating Margin (operating profit divided by total revenue), and Net Margin (net income divided by total revenue). 

Gross margin measures how much money your business generates after covering the direct, unavoidable costs of making sales.  It is the key driver of profitability.  Operating margin shows how well you are managing your business and keeping overhead costs under control.  And net margin is the bottom line: the profit percentage after extra things like non-operating income and interest expenses are taken into account. 

There is no one rule of thumb for benchmarking these KPIs.  They differ widely by industry, business size, and other factors, so you’ll have to do some research. 

These numbers are found on the income statement.

Other KPIs

Beyond the key measures of liquidity, safety, and profitability, there are many other KPIs that can be critically important to some businesses and not to others. 

For example, if your company extends a lot of credit to customers in the form of lengthy payment terms on invoices, then monitoring how quickly you are being paid by your customers (a KPI called Days Sales Outstanding) is critically important to managing your cash.  But if your customers tend to pay you up front, this KPI won’t mean much to you.

If your business carries a lot of inventory, then measuring how quickly you sell that inventory (a KPI called Inventory Days) be hugely important.  If not, then not so much.

As you can see, tracking your business performance is a mix of art and science.  You can identify additional KPIs that are meaningful for your business by doing some research on your industry, consulting industry association publications, and talking to others in your field.

In addition, a trusted business advisor can help you analyze your recent numbers and determine which KPIs are the most important for you to track.  Your advisor can also create and maintain a KPI dashboard to be updated monthly, so you can keep a close eye on your critical numbers and take action where it’s needed.

So now you know the second step you must take to achieve money mastery in your business. Want some help?  Schedule time with us to arrange an initial 3-Point Inspection for just $97.  Or just set up time to chat!

1https://www.reuters.com/article/us-autos-emissions/u-s-vehicle-fuel-economy-rises-to-record-24-7-mpg-epa-idUSKBN1F02BX

2https://www.autotrader.com/car-news/8-most-fuel-efficient-midsize-sedans-228248

Where did all the profits go? Are you really making money? Hit the road to money mastery with a 3-Point Inspection

Small business owners wear a thousand hats.  With all of the demands on their time, it can be a challenge to take a step back and come up with an accurate assessment of how their business is performing.

Financial statements are complex, and therefore easily (and often) ignored.

A bank statement is easy to understand, but unreliable as a barometer of business health.

Do you know for sure if your company is making money?  Is it on the right track?

With the Money Mastery Roadmap, GT Business Advisory helps entrepreneurs become focused and effective business owners.   Step number one is conducting a 3-Point Inspection:  assessing the company’s performance by looking at the following three key numbers:

1)  Net income.  This one’s easy: it’s the bottom line on your income statement (P&L).  If the number is positive, then you’re making money — at least in theory.

2)  Cash balance.  This number comes from the balance sheet, and is the sum of all bank account balances (or “cash & cash equivalents”).  You certainly want this number to be positive, or you may be unable to pay your bills and keep afloat.

3)  Operating cash flow.  As the old saying goes, profit is an opinion, but cash is a fact.  This number comes from the Statement of Cash Flows (an often neglected but critically powerful document).  You will find it named something like “Net cash provided by operating activities”.  It is the change in your cash balance that resulted from the day-to-day activities of your business.  Ideally, this number should always be positive as well, and certainly MUST be so in the long run, or your business will run out of cash and die.

But it is important to do more than just look at these numbers in isolation.  You need to look at their trends over time, and how they relate to one another.  An easy way to do this is to look at these numbers for the past three years, and ask yourself:

  • Are all three metrics positive and growing over time?  If not, why not?
  • Is the cash balance growing more slowly than net income?  If so, why?
  • Is operating cash flow significantly lower than net income?  If so, why?

Comparing these three numbers over time provides critical top-line information on how your business is doing.  That is why the Baseline Check is the first step in the Money Mastery Roadmap.  If this analysis provides nothing but good news, then you can feel pretty confident that there are no obvious negative trends impacting the immediate financial health of your business. 

If the answers are negative, or more ambiguous, you will need to dig deeper.  If your cash balance and/or operating cash flow are underperforming net income, the most likely culprits are to be found on your balance sheet:  Accounts Receivable, Accounts Payable, and Inventory.

Accounts Receivable represents the total value of invoices that you have sent to customers which have not yet been paid.   In accrual-based accounting, when you create an invoice, that dollar amount immediately goes on your books as net income.  But the cash is not yet in the bank.  So an invoice for $1000 will increase net income by $1,000, but operating cash flow and your bank balance don’t budget by a penny.  The larger your A/R balance, the wider the gap between net income and your actual cash resources.  So the goal is to collect payments quickly from your customers, and keep A/R as low as possible

Accounts Payable is the total amount of bills you’ve received from vendors that you have not paid yet.  Again, in according to accrual accounting rules, those bills are immediately deducted from net income, but they don’t affect operating cash flow or your bank balance.  In this case, however, A/P works in your favor.  A vendor bill for $1000 will reduce net income by that amount, but your cash resources don’t change.  The larger your A/P balance, the more cash that remains available to fund your business.  So the goal is to pay vendors as slowly as they will allow. 

For example, you may the kind of person who likes to pay their bills immediately.  That is a fine practice in your personal finances.  But in business, if your suppliers give you 30 days to pay them, you should pay them on day 30 (or maybe day 29, to allow for any hiccups).

Inventory is the value of goods for sale that you have in stock.  (If you are in a services business this likely does not apply to you, so feel free to skip ahead.)  Buying that inventory costs you cash at the time you purchase it.  But accrual accounting says that you cannot record an expense for inventory until you’ve sold it.   So your operating cash flow and bank balance will go down when you acquire the goods, but net income won’t budge until they go back out the door.   This is why managing your inventory is so important.  The greater your supply of goods waiting to be sold, the less cash you have available to pay your bills and stay afloat.  The goal should be to keep in stock the minimum level of inventory necessary to avoid disrupting your likely sales and keep inventory levels as low as you can.

In sum, if your operating cash flow and cash balance are growing more slowly than net income (or shrinking, for that matter), the first place to look is the trends in your Accounts Receivable, Accounts Payable, and Inventory. 

Paying Yourself Too Much? There’s one additional scenario to consider – when your net income and operating cash flow are healthy, but your cash balance is lagging.  In that case, one likely cause could be that you are paying yourself too much. 

To investigate this possibility, look to the “Financing Activities” section of your Statement of Cash Flows.  This should detail all of the Owner’s Distributions that you took, which reduce cash balance.  (If you pay yourself a salary, you can also take your salary payments from the income statement into account.)   If the total amount you paid yourself exceeds your operating cash flow, you as the business owner are the culprit, and you may need to right-size your compensation to suit the current size of your business.

There are a host of other factors that could be impacting your results.  But the ones described in this post are amongst the most common and likely problem areas for most small businesses.

Now you know the first step you must take to achieve money mastery in your business, by doing a 3-Point Inspection. 

Want some help?  We can offer you a 3-Point Inspection for just $97.  Click on “Schedule time with me” below to set up an appointment.

Business Owners: Stop Mixing Business and Personal Funds!

To a small business owner, the line between personal and business finances can be fuzzy.  New ventures often start out with seed money taken from personal funds, and it can seem like both a hassle and a needless expense to open separate banking and credit accounts for the business, when your personal accounts work just fine.  In tax terms, for sole proprietorships, LLCs, and other “pass-through” entities, the distinction can seem unimportant — if the IRS is going to tax your business income the same as your personal income, what does it matter if you combine your finances?

In fact, it matters a great deal.  Speaking as a bookkeeper and business advisor specializing in supporting small businesses, the commingling of business and personal accounts is the most common mistake I see potential clients make.  There are at least three strong reasons why you should avoid making it with your business.

The first reason is legal.  Commingling can threaten the limited liability protection afforded by LLCs and other business entities, putting your personal assets at risk in case of a lawsuit.  In court cases where the plaintiffs seek to “pierce the veil” of liability protection and go after personal assets, a key legal test is whether there is a clear distinction between the business and the business owner.  In other words, the business must both function and appear like a standalone entity, clearly distinguished from the owner’s personal assets.  An owner that treats the business accounts like a personal piggy bank could see that distinction disallowed in court.

The second reason is financial.  Commingling creates confusion, increases risks of significant errors, and creates more work for your bookkeeper and accountant.  More work means higher fees you’ll have to pay them to decipher the puzzle and provide clear and accurate financial reporting — not to mention the potential cost of filing amended returns if the commingling was not correctly reconciled in past tax years.

The final reason is strategic.  Your business books are more than a set of records to be used at tax time.  They are the fundamental data set tracking the health of your business.  If properly constructed and accurately maintained, they can provide a roadmap showing you how to improve your business performance.  A trusted business advisor can analyze your financial performance and identify opportunities to improve on critical dimensions like cash flow, profitability, and cost control.  Having personal financial transactions muddy the waters can prevent this kind of meaningful analysis, and paint a misleading picture of the business’s performance and overall value.

In sum, business and personal finances should be kept almost entirely separate.  Personal transactions should be reflected only in your personal bank accounts and credit lines.  Business transactions should impact only business accounts.  The only link between the two should be whatever regular transfers you make to pay yourself throughout the year, be it in the form of owner’s distributions from equity, or a regular salary.   

Beyond that, as Kipling’s bookkeeper alter ego might have said, personal is personal, and business is business, and never the twain shall meet.

HHS lowers annual cap on HIPAA penalties, but consequences remain severe

In a previous post, I highlighted a key vulnerability for mental health professionals and other healthcare providers who use online software like QuickBooks Online or Xero for their bookkeeping — the fact that these systems are not HIPAA compliant.

The US Dept of Health and Human Services has recently published a rule reducing the annual limits on penalties for most violations.  Violations are grouped in four tiers: 1) No Knowledge, 2) Reasonable Cause, 3) Willful Neglect – Corrected, and 4) Willful Neglect – Not Corrected.  Under prior rules, the annual limit on penalties was $1.5 million for all four tiers.  The new annual limits are $25,000, $100,000, $250,000, and $1.5 million respectively.  

Despite the lower annual limits, the consequences of HIPAA violations remain considerable.  Each individual instance of a violation is subject to penalty.  Individual violation penalties range from $100 to $50,000 for Tier 1, $1,000 to $50,000 for Tier 2; $10,000 to $50,000 for Tier 3; and $50,000 in all cases for Tier 4.   

For example, consider a therapist whose business books are kept on a non-compliant platform.  If those books contain Protected Health Information of 20 clients, the therapist could be subject to 20 such penalties, up to the annual limit.  It is crucial to protect yourself by using HIPAA-compliant EHR systems to house patient data, and working with a bookkeeper who knows how to maintain compliant business records.

Read the new HHS ruling here: https://www.govinfo.gov/content/pkg/FR-2019-04-30/pdf/2019-08530.pdf

Curious to learn more about what constitutes a HIPAA violation?  I recommend this article:  https://www.medprodisposal.com/20-catastrophic-hipaa-violation-cases-to-open-your-eyes

Psychotherapists: Are your books HIPAA compliant?

Mental health professionals in private practice are subject to stringent data security regulations under the Health Insurance Portability and Accountability Act, or HIPAA.  Failure to adequately protect Protected Health Information — such as a patient’s name, health status, provision of care, or payment for care — is potentially subject to severe penalties, including stiff fines and even jail time.

While psychotherapists are well aware of HIPAA, they may not always know what constitutes a violation.  One area of vulnerability is the use of online accounting software, such as QuickBooks Online (QBO) or Xero, to process patient payments and maintain financial records.  While these services are highly secure platforms, both companies explicitly state that they are not HIPAA compliant. 

I recently encountered a psychotherapist who was using QBO to issue invoices to patients and process payments.  For other businesses this would make perfect sense, but in this case, it emphatically did not.  He was exposed to serious risk because he was not aware of the issue.

Psychotherapists should use Electronic Health Record (EHR) systems, such as SimplePractice or TherapyNotes, to store their patient data and process payments, to ensure compliance with HIPAA.  These specialized platforms were designed to maintain compliant data security.  While EHR systems are used to process insurance claims, even practitioners who do not accept insurance should use them for this reason.

So, if you are using online accounting software in your therapy practice, DO NOT assume that it is HIPAA compliant.   A bookkeeping professional can work with you to devise a system that protects your patient’s PHI by keeping all sensitive data in your EHR system, while transferring relevant summary income data to your accounting system to ensure your business books are in order.